ABOUT US:

Since 2001 ,we are into the business of distribution and are associated with reputed companies like PepsiCo, Airtel and Hindustan Unilever Limited . We boast of having the right infrastructure and manpower for our distribution related services which ensures that products reach the right place at the right time. Our Attributes - Pick and pack by order, Retail store distribution, Replenishment & fulfillment programs, Cross-docking & trans-loading, Inventory control, Return management & reverse logistic programs.

CONTACT

UDYOG,
Mourigram,
Howrah, West Bengal,
India
Phone: +91 98362 28118
Email: [email protected]

TERMS & CONDITIONS

1.1 Each order shall be deemed to be a separate offer by the Distributor to the Retailer on the terms of these General Terms and Conditions.

1.2 No order shall be deemed to be accepted by the Distrubutor until it issues an order number and communicates the same to the Retailer.

1.3 Each accepted order shall:

(a) Specify the type and quantity of Products ordered and, where applicable the Products' code numbers;

(b) Specify the rate of Products ordered

(c) Specify the date on which the order is to be ready for delivery at the Retailer's point (“Delivery Date”).

1.4 The Distributor shall assign an order number to each order it accepts and notify such order numbers to the Retailer together with the Delivery Date through SMS. Each Party shall use the relevant order number in all subsequent correspondence relating to the Order.

1.5 The Retailer may at any time after placing of order and before delivery date cancel or amend the order.

1.6 The Retailer must pay by CASH or ONLINE the entire order amount at the time of delivery if he/she chooses to accept the delivery.

1.7 Once an order has been delivered by Distributor to Retailer, the liability of the Distributor shall only be limited to replacement of items reported by Retailer as "damaged" with 72 hours of accepting the delivery.

1.8. If a "damaged" claim is made by the Retailer for a delivery within 72 hours of the delivery date, the Distributor shall replace the said items within two weeks.

SHIPPING POLICY:

1.1 All orders are delivered by Distributor to Retailer at registered Retailing Address within 72 hours of accepting the order, except for weekends or public holidays, in which case the delivery time has extend up to 96 hours.

1.2 All transit liability of the order lies with the Distributor from storage till retail point.

REFUNDS & CALENCELLATIONS

1.1 Orders canceled prior to delivery date shall attract no penalty charge.

1.2 Orders canceled during delivery may attract 15% penatlty charge (of total order amount). This charge can be waived by the Distributor at its discretion.

1.3 No refund will be made for orders that have been delivered to Retailer and which have been already accepted by the Retailer.

1.4 If a "product faulty" claim is made by the Retailer after accepting a delivery, no refunds shall be made.

1.5 However, If a "product faulty" claim is made by the Retailer within 72 hours of accepting a delivery, the Distributor shall replace the said products with in two weeks.

PRIVACY POLICY:

This Privacy Policy describes how your personal information is collected, used, and shared when you visit https://app.preranaudyog.com

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using the following technologies:

a. Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.

b. Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

USE OF YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to:

a. Communicate with you.

b. Screen our orders for potential risk or fraud.

c. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site.

SHARING YOUR PERSONAL INFORMATION

We do not share your Personal Information with third parties to help us use your Personal Information, as described above.

However, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

If you have questions and/or require more information, do not hesitate to contact us [email protected].